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Direct Current Media Return Policy
If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement shipments.

Packing and Sending Your Return
Pack the damaged or defective item(s) along with the packing slip (receipt) and mail the merchandise to:

Direct Current Media
802-207 West Hastings
Vancouver, BC
V6B 1H7
Canada

604.682.7341
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